Hope Family Partners
Residential Services Support Staff Job Description
Position: House Manager
Effective: 01/01/2023
Reviewed: 03/01/2023
Revised: 04/07/2025
Job Summary
The House Manager is responsible for the overall wellbeing of the program by cultivating an environment that fosters independence within a safe residential environment...
Essential Functions
- Advocate for assigned individuals, attend all meetings, and maintain relationships.
- Implement and follow all Hope Family Partners policies.
- Develop service plans with the treatment team.
- Maintain client records.
- Provide in-program support Mon–Fri and be available after hours/on-call.
- Supervise and schedule staff.
- Give feedback and conduct staff evaluations.
Responsibilities
- Assist with Individual Program Plans (IPP).
- Maintain accurate records and reports.
- Communicate with managers, clients, and legal guardians.
- Discipline staff as needed.
- Audit documentation, mileage, and more.
- Train staff on clients and activities.
- Provide direct support as needed.
- Coordinate appointments.
- Oversee MARS, Menus, Schedules, and more.
- Minimum 5 days of program support weekly.
- Other duties as assigned.
Physical Requirements
- Stand or sit for long periods.
- Stretch, stoop, lift (up to 50 lbs).
- Shovel and clear pathways.
Qualifications
- High School Diploma or GED.
- 1–2 years of experience supporting individuals with disabilities.
- 1–2 years of management or training experience.
- Valid Maine Driver’s License, registration, and insurance.
- Certifications: DSP/CDS, CRMA, FA/CPR, Behavior Management.
- Vaccination records: Hepatitis B, Varicella, MMR.
- Work permit if required.
Job Classification
Non-Exempt
Reports To: Hope Family Partners Residential Coordinator
Equal Opportunity Statement
Hope Family Partners provides equal employment opportunities to all individuals. We are committed to a diverse workforce and a fair environment free of discrimination or harassment.